Help Center

If you want to know more about using the platform, we have a series of How-to videos in our E-Learning section.

For detailed information about our different Solutions we have a dedicated page for each of them. If you can't find your answer, get in touch at

The topics in this section are:


A few common questions that are not about the platform, a specific solution we offer, or pricing.

The platform looks great but can we make a profit from it?

Most of our clients do make a financial profit using the platform. It also helps them build a more professional image, as testing and screening patients isn't common practice (yet). Here are a few best practices:

Physiotherapy practices and hospitals:

  • Make a habit out of testing and screening, for (almost) every patient. Charge a fixed extra amount for using the platform, on top of the time you spend with them. As the number of patients grows, the price per individual goes down, resulting in more profit.
  • Take some time to add your comments to each report. Briefly summarizing test results can help you highlight your own expertise.
  • Send PDF reports to referring doctors & surgeons. They want the best outcome for their patients, because a better outcome affects them, too. There are options to create a detailed PDF report for doctors, containing all the raw data.
  • Give access to the platform and/or send a PDF report to each patient. They will be more motivated by seeing their progress.
  • Get in touch with sports teams and clubs to offer a pre-season injury prevention screening. Keep the screening short, so the price is feasible for the club or the athletes. With athletes prone to injuries, include more tests.

Clubs and federations:

  • Add a small charge to the yearly membership fee and offer online insight into progress and all test data.
  • Spread the word about your data-driven approach, resulting in a more professional image.
  • Export data and build your own benchmarks.
  • Give more individual guidance, instead of a one-size-fits-all training program.

In which languages is the platform available?

The platform is currently available in English, Dutch and Spanish. If you need it in your language, reach out!

We need expert advice on injury prevention, rehab, talent detection, identification, development. Can you help?

Yes! We have a lot of expertise in-house and we have close ties to different universities and researchers. Several of our customers have an amazing track record and love helping out. Get in touch and let us know what you need!

We already use another tool. Can we integrate with that?

We have a great API for integrations and a development team to build them. We evaluate each integration separately. Get in touch!

We want to communicate with our patients and athletes about testing & screening. Can you help?

Sure! We created flyer templates in English, Dutch, and French on Canva. You can easily adapt the template in a few minutes. Get in touch and we'll send you the links.

Using the platform

Find out how to use the platform. This is mainly for new users of the platform.

How-to videos

User roles and permissions

We have two different user roles. Keep in mind that all users have full access to your organization's data and athletes, as well as all underlying sub-organization's data and athletes.

  • Manage users (= Account admin)
  • Subadmin

Every user has access to all data and can do everything with the athletes in your organization (depending on your subscription): sessions, medical, exercises etc.

An account admin (manage users) has a few extra options via the 'settings' menu:

  • Users: add new users, edit, remove, reset passwords
  • Your organization: add and edit details (logo, address, name ...)
  • Sub-organizations: add, edit and remove sub-organizations (depending on your subscription)
  • Benchmark: view, add, edit your your organization's benchmarks
  • Test sets: view, add, edit your your organization's test sets

How to add your logo

You have to be an account admin to be able to change your organization's details.

  • Go to settings
  • Choose Global settings
  • Edit organization details
  • Upload your logo by clicking on the box
  • The logo might not appear immediately but click save and it will be updated!

I work with an older and not so athletic population. Are there any adapted exercises?

You can filter the exercises with the "Senior" tag! Videos with a senior person are included in these exercises. In this way, seniors will relate more to the model showing the videos.

I have specific exercises I want to add

We offer a starting point, with a lot of common exercises. You can add as many exercises as you like, and they will only be available for your organization.

I want to add my own rehab test protocol

Go to settings - test sets and add a 'rehab template'. Link it to a region and injury and choose the tests you want to include. You can even add different milestones for one injury.

When you add the injury to an athlete, you can now select your own test set!


For frequently asked questions about pricing, please go to the Pricing page